Refund policy

RETURNS & EXCHANGES

Please review the following choices carefully, returns and exchanges can only be processed when eligible items are returned using the appropriate method. If your return is shipped back after the timeframes indicated below, we regret that we cannot issue an exchange or send the merchandise back to you. 

ITEMS THAT CAN NOT BE RETURNED

New books, used books, or any apparel and shipping fees are not returnable or exchangeable.

Digital content, including eBooks, audiobooks, digital books, gift cards, and shrink-wrapped items that have been opened, are not returnable or exchangeable. However, if you are having compatibility or quality issues with your content, please contact us for assistance.

DAMAGED OR FAULTY GOODS

Shrink-wrapped or sealed products that have been opened and/or removed from their original packaging may not be returned, unless it is defective, in which case they can be exchanged only for the same product. All damaged products must be returned within 10 days from shipping date. Shipping fees are not returnable or exchangeable. For assistance with an exchange for a defective item, contact Customer Service at cservice@morrisetteco.com.